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FAQ

 

Do the watches still work?
I bought a ring, and it's the wrong size!
Do you do ENGRAVINGS?
Do you do CUSTOM DESIGNS? 
What is your Warranty & Refund Policy? 
What does AHW stand for? 

Purposefully not! We aim to recycle - utilising only obsolete, non-working timepieces that are beyond repair. This results in a unique, organic process of drawing from the past and remaking it for the future. We would never break a watch, to make it!

We offer a complimentary resizing service, anytime! Just email us.

Yep! If you ever need a custom engraving, email us beforehand so we can confirm.

Yes! We are always keen to work on something bespoke. Check our CUSTOMS page for more information.

Check our Warranty & Exchange page for all details!

Adelaide Huan Wang, our mother’s initials!

FAST & SECURE DELIVERY

1-3 Business Days within Australia

8 - 14 Business Days Worldwide

SHIPPING TIMES

SPEEDY DISPATCH

All jewellery orders are dispatched within 1-2 Business Days.

FAQ

EXCHANGE & RETURN

Found out you're a ring person instead of a pendant person?

Swap it. Just message us.

EXCHANGE POLICY