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RETURNS & REFUNDS


RETURNS & REFUNDS:

AHW Studio accepts exchanges based on change-of-mind on an item of the same value within 7 days of arrival. 

As items are all made-to-order, we don't accept refunds or returns based on change-of-mind, damage, or loss. Aesthetic changes caused by wear and tear, such as knocks, scratching, alteration of colour such as Sterling Silver tarnish, are not viable for returns. Return shipping will be the customer's responsibility. 
RETURN ADDRESS: 81 George Street, The Rocks, NSW, 2000.

EXPRESS SHIPPING

1 Day Delivery within Australia, with Tracking Number.

8-14 Day Delivery International.

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LIFETIME WARRANTY

Purchase our handmade jewellery with confidence knowing your piece is covered under Lifetime Warranty.

RETURN & EXCHANGE

Free Exchange within 7 Days.

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